District leaders and administrators can now use the Family Engagement Report feature on SchoolStatus Connect. This feature allows them to see a list of families connected to the platform and their activity levels. They also have the option to export the data to a CSV file.
The Family Engagement Report displays the status of connection health for a list of families over time. It includes the list of families and indicates how active or inactive they have been over a period of time. The reports can be filtered to show data at the District, School, or Classroom level and exported to a CSV file.
How to see the Family Engagement Report
Pro Tip: Make sure that you’re on the District Page.
(1) Click the Context Selector Dropdown
Family Engagement Report Definition of Terms
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No Contacts |
The student was added to the Directory but with no parent contact information |
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Pending |
The invitation has already been sent out but the parent didn't accept or hasn't joined ClassTag yet |
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Unreachable |
Has an invalid credential (email address or mobile number) or has blocked ClassTag for sending them notifications |
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Unresponsive |
Has a valid credential but no activity in their account in the last 21 days or more |
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Active: 21 days |
Has activity in their account in the last 21 days |
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Active: 14 days |
Has activity in their account in the last 14 days |
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Active: 7 Days |
Has activity in their account in the last 7 days |
Family Engagement Report Filters
On the upper part of the page, just above the graph, there are different ways to filter the report.
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Guardians |
Based on the number of guardians assigned to each student |
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Grade Level |
Based on the population of a specific grade level |
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Notifications |
SMS, Email, Push, None |
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Languages |
List of languages that were chosen by all parents |
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Segments: |
District Name, School Name, Class Name |
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Health Status |
No Contacts, Pending, Unreachable, Unresponsive, Active: 21 days, Active: 14 days, Active: 7 days |
Family Engagement Report Table
A couple of notes:
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For the Communications column, the bell
indicates the # of Events and the horn
indicates the # of Announcements sent to the student’s parents/guardians.
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For the Connection Health column, please refer to the Family Engagement Report Definition of Terms.
Exporting the Family Engagement Report
The list of families will be shown below the graph based on the filters that were used. By default, it will show the first 10 rows.
(1) Click the drop-down menu on the lower left side to show 25 or 50 rows
(2 Click the Export CSV file on the bottom right-hand side corner to export the report to a CSV file
It will download the file automatically and also send an email to your email address with the link to download the file that you can click on.
NOTE: Reports will only show data for the current school year.
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