SchoolStatus two-way Conversation notifications can be delivered to recipients in multiple channels, including SMS text messaging. There is no limit to how long a Conversation can be. However, when a Conversation notification is delivered via SMS text messaging:
- Up to 300 characters are viewable directly in the text message.
- Messages that exceed 300 characters will generate a link for the user to be automatically redirected to view the entire message in the app, where the user may be prompted to login.
Pro Tip: If you would like to avoid recipients from needing to login to view the full message, it is recommended that each individual message is kept to a 300 or fewer character limit.
A character counter is available within the Conversation module in the Connect platform. A reminder message will also appear when you have exceeded the 300 character limit as a reminder that the recipient will need to view the full message within the Connect portal.
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