(1) Click on the conversation bubble on the upper right
(2) Open the conversion you want to name/rename
(3) Click the 3 black dots
(4) Choose Rename
(5) Type the name you want to use on the field (minimum of 2 characters and a maximum of 40)*special characters and emojis are allowed
(6) Click Save
Note: When it's the first time the group conversation is being named, the field will be empty. Previously named conversations will automatically have their current name and cannot be deleted and saved until a new name is entered.
**Once it is saved, the name at the top will immediately be updated.
Note: When recipients receive a notification sent to this conversation, the name currently saved at the time the notification is sent will be included in the email subject. Please see the sample email below.