- Announcements will appear on the Home page for you and parents in your class to view
- They will also arrive shortly as emails or SMS.
- Announcements delivered via email will use the Title as the subject of the email and the Message as the body of the email, including up to 3 pictures and a link to see more pictures and attachments.
- Announcements delivered via SMS will show the Title as the message and the Message (if included) as the link to see more, including pictures and other attachments.
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If the user has both email and SMS contact details, the default notification method would be via email.
If notifications are not successfully sent to the preferred channel, the system will use the alternative method. For example, if the user's email inbox is full and the notifications are not delivered successfully, the system will send the notifications to SMS.Once the issue behind the failed emails is resolved, and the user’s email status is reset either by the user or by Connect support, the system will revert back to sending communications via the preferred channel - email.
To create an Announcement
1. Click the plus sign in the navigation bar.
2. Click Announcement.
3. Fill out the Announcement form.
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1. The To Line |
Where you can change the intended Announcement recipients.
Simply check the box of the group of recipients. Note: You will only have the ability to send announcements according to your custom permissions. Note: To send a single announcement to multiple different schools check the boxes next to the schools that require the announcement. (e.g. an announcement for all elementary schools) Note: If you have Groups, you will also be able to select a Group by searching its name. Click here to learn more. Note: You are unable to send a single announcement to classrooms in different schools. Note: You can send individual Ad-Hoc announcements to one or selected families. To learn more click here.
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2. Announcement Title |
Where to add the subject or the title of the Announcement. Make it short and eye-catching. |
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3. Main Body |
The section to add the details of your Announcement. Treat this as the main content of the Announcement. |
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4. Attachments |
If you need to attach a file, photo, or video from your computer, Google Drive, or Youtube to your announcement, this is where you can upload them. |
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5. Templates |
Create Announcement Templates with set copy and setting preferences to save time |
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6. Settings |
Update your Announcement Settings to manage how your audience can interact with your announcements and in what forms they get sent out. |
To send an Announcement
Once you have completed the steps in the previous section ' To create an Announcement' click Send, Send Later, or Preview on the top right hand of the Announcement page.
Announcement is sent! It will then appear on your Home-Page. See Below:
Commonly Asked Questions:
1. How do I allow parents to leave comments or reactions on the Announcements I've posted?
By default, when an Announcement is created, the option to leave a comment or reaction is Disabled. If you prefer to allow anyone to add any comments or reactions to the Announcement, click the ellipsis on the upper-right and then click Enable Comments (1).-
Clicking on React will allow you and the parents to choose from one of the reactions.
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Typing a message in the box will post a comment to the announcement.
2. How can I delete the comment posted by the parent to my Announcement?
If, for any reason, you need to delete any comment posted by the parent, click the ellipses next to the comment and then click Delete(2).
3. How to duplicate announcements for various classes?
Use the Reuse Announcement feature and easily send the same Announcement again.
4. If you add a new student, can their parents see previous announcements?
Yes, parents of the newly added student will see the previous Announcements sent to the class.
5. Can I send an announcement to one parent or select parents instead of my entire class?
Yes! This is possible with Connect. You can select specific parents on one parent via the Directory.
6. I’ve sent an Announcement. How do I confirm if I sent it or not?
All announcements are posted on the School/Class Home page.
7. Do all school leaders receive all Announcements, notices, etc. from all classes in the school?
No, only parents and teachers of the class will receive the Announcement. School Leaders can view these Announcements by going to the class directly.
8. How can I share YouTube videos in ClassTag? How can I add YouTube videos to my announcements?
You can easily attach YouTube videos directly to your announcements so they can be viewed.
9. How do I hide parents' emails when sending out an announcement?
Parents’ email addresses are not visible when an announcement has been sent out.
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