This FAQ covers some common scenarios for manual (non-synced) SchoolStatus Connect classrooms: deleting classes, handling siblings, and removing your demo class. If you set up your classes manually, this is for you.
Q: Can I delete a classroom in SchoolStatus Connect?
Right now, teachers cannot delete classrooms on their own. This is intentional—once a class is deleted, all of its messages, posts, student records, and parent activity are gone forever.
If you no longer want a class to remain active but still need the data later, the safer move is to graduate or archive the class instead.
👉 Instructions for graduating/archiving can be found here.
If you still need a full deletion, reach out to our Support Team:
- Live Chat: bottom-right corner of your Connect screen
- Email: support-ct@schoolstatus.com Please include the class name so we can process the request quickly.
⚠️ Important Notes
Deleted classes cannot be restored. Neither you nor your parents will be able to view or retrieve information from a deleted class.
Q: How to manage siblings in the classroom?
Connect supports families with multiple children—whether they’re in the same class or spread across different classes. Here’s how invitations and parent accounts work:
Multiple children in the same class (including twins):
- Parents receive one invitation (SMS or email) that covers all children in that class.
- They create one parent account and receive:
- One copy of class-wide announcements
- Individual messages for each child
Children in different classes (including twins):
- Parents receive one invitation per class.
- After accepting the first invitation, all other classes will auto-link to the same parent account when they log into the web or mobile app.
- Parents will receive updates from each class separately.
⚠️ Please Note:
Parents must be invited using the same email address or phone number for all children. This is how Connect correctly links siblings to the same parent account.
Q: How do I delete my Demo Classroom?
Your Demo Classroom is a personal sandbox we provide so you can try out tools before using them with real families. When you’re done with it, you can remove it by following the steps below:
- Click the 3-dot menu next to your Demo Class.
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Open the Demo Class and click Settings
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Select Delete My Demo Classroom.
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Click Confirm, and the Demo Class will be deleted.
⚠️ Please Note:
- The Settings tab is only available to teachers—not parents.
- Deleted demo classes cannot be restored.