Informing Guardians about an Event or Activity – SchoolStatus Connect

After you post an Activity on SchoolStatus Connect, the parents don’t receive any email or SMS yet, but it is posted on their Activities tab.

To alert the parents right away and trigger the system to send the notifications, you need to announce the activity. You can do this straight after creating the Event or Activity or at a later stage via your Activities Page.

While creating the Event or Activity

1. Click Announce after creating the Event/Activity

After creating the Event or Activity

1. Click on Activities and open your event

2. Click the 3 black dots

3. Click Announce

The great news is that your announcement will automatically include all information about the activity you created if you send it in one of the two ways described above.

To learn more about announcements click here

Note: If the user has both email and SMS contact details, the default notification method would be via email.

If notifications are not successfully sent to the preferred channel, the system will use the alternative method. For example, if the user's email inbox is full and the notifications are not delivered successfully, the system will send the notifications to SMS.Once the issue behind the failed emails is resolved, and the user’s email status is reset either by the user or by Connect support, the system will revert back to sending communications via the preferred channel - email.

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While creating the Event or Activity

After creating the Event or Activity

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