The great news is that your announcement will automatically include all information about the activity you created if you send it in one of the two ways described above.
To learn more about announcements, click here
Note: If you have both email and SMS contact details, the default notification method is determined by each district’s settings.
If notifications are not successfully sent to the preferred channel, the system will use the alternative method. For example, if the user's email inbox is full and the notifications are not delivered successfully, the system will send the notifications to SMS. Once the issue behind the failed emails is resolved, and the user’s email status is reset either by the user or by Connect support, the system will revert to sending communications via the preferred channel - email.
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