By default, emails sent through Connect display a generic "SchoolStatus Connect" header. You can replace this with your own district or school logo, so that families immediately recognize communications as coming from you.
What This Looks Like
When a logo is set up, it appears at the top of the email in place of the default header. If your district or school also uses an avatar image elsewhere in the email body (for example, on Announcements), that avatar is automatically hidden once a logo is added; the logo replaces it.
If no logo is configured, emails will continue to show the standard default header, so there's no change in appearance until you set one up.
Which Logo Appears on Which Email
Connect automatically selects the right logo based on where the email is coming from:
- District-wide communications use your district logo.
- School-level communications use that school's logo.
- Classroom communications use the logo of the school the classroom belongs to.
- Emails with no specific context (like a password reset) follow the same logic already used for those emails today, based on the user's role.
If a logo hasn't been set up at the relevant level, the email will show the default SchoolStatus Connect header. For example, if a school doesn't have its own logo, Connect will not automatically use the district's logo; instead, it will fall back to the default header.
You can have one logo for your district and one logo for each school.
Logo Requirements
To make sure your logo displays properly, please provide an image that meets these specs:
- Width: 1200 px (recommended)
- Height: 150 px (recommended)
- File format: PNG, JPG, or JPEG (PNG with a transparent background is recommended for the best appearance)
✍🏼 Note: Since the logo is placed exactly as provided, please position your logo within the image file the way you'd like it to appear (centered, left-aligned, etc.) before submitting it.
How to Set Up Your Logo
Right now, logo setup is handled by the SchoolStatus support team on your behalf. To get your district or school logo added:
- Prepare your logo file(s) according to the specs above.
- Submit your files here.
- Support will upload and assign your logo, and it will automatically appear on applicable emails going forward — no other action is needed.
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