Authorized users can now update a user’s Connect role directly in User Management, making it easier to manage access without needing backend support.
Before You Begin
Only users who meet the following criteria can update another user's role in Connect:
- Administrator-level access
- The User Admin module is assigned
- The Connect High Impact module is assigned
Changing a user’s Connect role immediately updates their access level after saving.
For example, changing a user from a limited-access role to an administrator role may grant access to additional data, settings, and functionality.
Before updating a role, make sure the selected role provides the correct level of access for that user.
How to Edit a User’s Connect Role
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Go to User Management
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Select the user you want to update and open the Modify page
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Locate the Connect Role dropdown, and select the new role
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Click Update to save your changes
Once saved, the user’s permissions will automatically adjust based on the selected role.
Frequently Asked Questions
Q: Who can use this feature?
A: Users with access to User Management, such as super users and designated points of contact, can update Connect roles. To be able to modify the users, they would require the User Admin module to be added.
Q: What should I review before changing a role?
A: Always confirm what permissions are included in the selected role to avoid unintentionally granting or removing access.
Q: What if the available roles or modules do not look correct?
A: If roles or modules appear missing or incorrect, please submit a support request so the configuration can be reviewed.