With SchoolStatus Connect all users can customize their account settings to align with their personal needs and preferences. This Article will cover how to access and personalize your settings.
Below are the steps and explanations for each of the Account Settings sections.To access your personal Account Settings, click the gear icon within your avatar.
Account Settings is divided into four sections:
My Profile
This is where you can change your name, photo, email, phone number, and subscriptions.
- Account Settings (General Settings)
| Photo | Your profile photo. The same photo that will appear when you comment and send private messages to other users. |
| First Name | Your first name |
| Last Name | Your last name |
| Email Address | Your email address (optional if you already have a mobile number added) |
| Mobile Phone | Your Mobile phone number (optional if you already have an email added) |
| Home Phone | Your home phone number (optional) |
| Language | Your Language. This also affects the translation of your messages and announcements to teachers and parents in your class. If their set Language is different than yours, it will automatically be translated to their set Language. |
| Allow others to see my contact information | If you want your email address or phone number visible to parents or other parents in your class. |
| Reload all data | |
| Change your password | Where you change your account password |
| Deactivate your account | To Delete your account |
Note: Mobile Phone numbers are used for a user's log in detail, their communication method for SMS and phone calls. Phone numbers from the phone field are saved as user’s Home Phone Number, meaning they are not used for communications or login.
Preferences
The section where you can edit your Communication Preferences and Office Hours.
- Communication Preferences
Everything is on by default. You can turn off the setting of each by clicking the green switch if you do not want to receive a certain type of notification. Please see below what each setting means.
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Notification Method |
Your preferred notification medium: Email, SMS, Push Notification, or None Note: If users select SMS + App as their communication preference, their notifications options are limited. With SMS, a user can only enable notifications for Announcements & Child Stories, and Messages. By default, the SMS Notifications for receiving a copy of every message in your conversation is turned off. If you prefer to have a copy of all conversations on your phone, you may turn this option on. |
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Announcement and Child Stories |
Notifications when a new Announcement or Child Story is posted on a Classroom you belong to |
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Comments |
When other users comment on an Announcement or Child Story
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Messages |
When parents and other teachers reach out using the private messaging feature |
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SMS Notifications |
Receive copy of all messages to SMS when enabled |
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Content Moderation Digest |
New communications that require moderation. This only applies to users with Content Moderation Permission. |
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Activity Notifications |
New sign-ups and changes to PTCs, Volunteer Requests, and Other Events commitments. |
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Event Reminders |
Notification about upcoming PTCs, Volunteer Requests, and Other Events you committed to. |
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SIS Sync Notification |
Notification about roster synchronization. |
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Notification Center |
Notification that appears on the bell icon near the upper left side, just on the left side of the purple messaging icon |
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Parents Can Initiate a Conversation With Me |
Restrictions on whether you allow parents from other classrooms to send you a private message |
Note: If you have both email and SMS contact details, the default notification method is determined by each district’s settings.
If notifications are not successfully sent to the preferred channel, the system will use the alternative method. For example, if the user's email inbox is full and the notifications are not delivered successfully, the system will send the notifications to SMS. Once the issue behind the failed emails is resolved, and the user’s email status is reset either by the user or by Connect support, the system will revert to sending communications via the preferred channel - email.
- Office Hours
You can set specific hours and days when notifications are sent to you.
- Turn on the Office Hours switch
- Select the days you want to receive notifications by clicking the drop-down menu
- Update the Start and End times
- If you want to set different Start and End times for a specific day, click Add A Day
- Repeat steps 2 and 3
- If a new day is conflicting with an already set time and day, you will see a warning.
- Click the trash icon to delete it
- Once everything is set to your preference, click Save
- SchoolStatus Connect Support Messenger
My Relationships
This is where you can see all Schools, Classrooms, and co-parents that you are linked to, regardless of their status, active or archived.
- Schools & Classes
Where you can see your current District and School Leadership, Active Classrooms, and Archived Classrooms.
- You can click the 3 black dots next to the District or School if you need to remove it from your account
- Click Resign as a Teacher/Leader
Clicking the ellipsis next to a classroom listed under Previous Classes lets you Unarchive that classroom.
- My Family
Where you can see your children and co-parents.
Inviting a co-parent
You can add/invite another guardian to be connected to your child and have visibility to all classrooms the child belongs to.
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Click your child's name and click the add people icon beside Guardians
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Enter the co-parent's email address and select your co-parent’s preferred language
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If you want to invite a co-parent using a phone number instead of email, click the dropdown and click Add via Phone
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Enter the phone number
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If you want to invite them with both credentials, enter both the email and the phone number
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Click Add
The co-parent will then appear on the list. If they already have an account, the user’s name will appear. If they have no account yet, the email address will show.
Integrations
- Social Sign-On
- Google Services
Where you can connect your Google Drive, Calendar, YouTube, and Google Classroom, and easily share files across pages on SchoolStatus Connect.