Users can reach out to SchoolStatus Connect Support either by sending an email or through the SchoolStatus Connect app, and here is how:
Via Email
Please send them to connect@schoolstatus.com or submit a request.
Live Chat
Our live support agents are available for assistance Monday through Friday, from 06:00 AM to 10:00 PM Eastern Time. If you require assistance outside these hours, you may leave an offline message, and you will receive a response on the next business day.
Desktop
Mobile
From a Help Center Article itself
- You will find a note: Click here to return to the main menu- or ask for help! at the bottom of each article. Click or ask for help! And you will be directed to the Submit a request page
- Click Submit a request.
- If this is your first time, you will also receive a verification email for security purposes. Once your email is verified, our support team will receive your tickets.