Users have the ability to reach out to SchoolStatus Connect Support either by sending an email or through the SchoolStatus Connect app and here is how:
Via Email
For any data-related concerns, please send them to connectsupport@schoolstatus.com
Any non-data related issues can be submitted to support-ct@schoolstatus.com
Through the SchoolStatus Connect App
Our live support agents are available for assistance from 06:00 AM to 07:00 PM CST. In the event that you require assistance outside of these hours, you have the option to leave an offline message and you will receive a response on the next business day.
Desktop
Mobile:
From a Help Center Article itself
A. You will find a note, Click here to return to the main menu- or ask for help! at the bottom of each article. Click or ask for help! and you will be directed to the Submit a request page
B. Click Submit a request directly