Tips for assigning parents to Timeslots or Requests.
Note: Parents will be notified via email or SMS (depending on the communication method that they set on their account) when you assign or unassign them to a timeslot or slot.
Note: If you have both email and SMS contact details, the default notification method is determined by each district’s settings.
If notifications are not successfully sent to the preferred channel, the system will use the alternative method. For example, if the user's email inbox is full and the notifications are not delivered successfully, the system will send the notifications to SMS. Once the issue behind the failed emails is resolved, and the user’s email status is reset either by the user or by Connect support, the system will revert to sending communications via the preferred channel - email.
Click here to return to the main menu - or ask for help!